DALLAS, TX, February 9, 1998 -- Allegiance Telecom, Inc. has signed an agreement with MetaSolv Software, Inc. to support Allegiance's critical business operations, including customer care, order management, service provisioning, network design, work management and trouble management.

MetaSolv provides convergent operations support system (OSS) solutions for companies like Allegiance. MetaSolv's Telecom Business Solution (TBS) software will enable Allegiance to take a request for service, check for equipment availability and design a circuit for either basic service, SONET or broadband service. TBS then sends that information by means of an interconnection gateway to a management system that controls the elements for service activation.

"Today, a key competitive advantage in the telecommunications industry is a company's ability to manage customer information," said Steve Holland, senior vice president and chief information officer for Allegiance. "The traditional phone companies today are using legacy systems that lack interaction of the systems and can't easily provide an immediate profile view of the customer. Additionally, the older legacy systems can't quickly adapt to the addition of new products and services that customers are now demanding," Holland added.

"Competitive local exchange carriers like Allegiance are not developing proprietary technology we're applying existing technology. Therefore, we must deliver superior service to our customers to differentiate ourselves from our competitors. Efficient management of customer information and quick activation times are what retain customers. MetaSolv's Operations Support Gateway architecture will enable us to achieve our goals of quick activation times with flow-through provisioning and unmatched service management."

"We are seeing a definite trend coming from management of emerging CLECs," said Jim Janicki, president and chief technology officer at MetaSolv. "Past experience within the telecom market has prompted management to put heavy emphasis into flexible OSS solutions - right from the start. Having a solution that enables your company to automate and manage the service request processes and communicate electronically through gateways with other systems and providers is critical for success in this competitive market," added Janicki.

Allegiance Telecom, Inc. is a competitive local exchange carrier headquartered in Dallas, Texas. The Company offers businesses a full suite of telecommunications services, including local, long distance, international calling, high-speed data transmission and Internet services. Allegiance is targeting 24 major metropolitan areas in the U.S. with its "one-stop shopping" approach. Markets scheduled for initial service in 1998 include Atlanta, Chicago, Dallas, Los Angeles and New York. Allegiance's website address is www.allegiancetele.com.

MetaSolv Software, Inc., headquartered in Plano, Texas, was founded in 1992 to develop and market integrated client/server-based software solutions for the telecommunications industry. MetaSolv's Telecom Business Solution software enables service providers to automatically manage and synchronize their entire order processing, provisioning and service assurance cycle from telephony to enhanced services in the local exchange, long distance and wireless markets. MetaSolv has regional offices in Chicago, Denver, and McLean, VA. MetaSolv's website is www.metasolv.com, or contact MetaSolv directly at 1-(800) 747-0791.